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The Practice offers the following on-line services:


a) Book and cancel appointments

b) Order repeat prescriptions

c) Update personal details


1. Have you used any of the above on-line facilities?

Book and cancel appointments

  22%
  77%

Order repeat prescriptions

  10%
  89%

Update personal details

  4%
  89%
  7%


2. If you have booked appointments on-line was the process easy to follow?

  16%
  1%
  83%


3. Do you think the above on-line facilities are an improvement to services offered by the practice?

  83%
  15%
  2%



Any additional comments?