125
Patient Survey 2015
Which of the following do you use to find out information about the practice?
38%
40%
23%
24%
8%
I have enough information about the services on offer
67%
28%
4%
1%
Did you know that we have our own website (www.linthorpesurgery.com)?
86%
13%
Did you know that you can order your repeat prescriptions on line?
80%
20%
Overall, how satisfied are you with the repeat prescription service?
82%
6%
11%
Overall, how satisfied are you with the appointment system?
62%
36%
0%
2%
Q8 How satisfied are you with the care you receive from the doctor?
97%
0%
0%
3%
Q8 How satisfied are you with the care you receive from the nurse?
87%
0%
5%
8%
Q8 How satisfied are you with the care you receive from the reception staff?
88%
4%
0%
8%
How invloved do you feel in the decisions made about your care?
76%
6%
5%
13%
In the past 6 months how easy have you found getting through on the phone?
44%
39%
3%
14%
In the past 6 months how easy have you found speaking to a doctor on the phone?
45%
16%
20%
19%
In the past 6 months how easy have you found speaking to a nurse on the phone?
23%
6%
53%
18%
In the past 6 months how easy have you found obtaining test results by phone?
40%
8%
33%
19%
How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?
44%
30%
8%
2%
0%
2%
14%
Thinking about your response to the last question, what is the main reason why you feel this way?
We have a patient participation group at the surgery, please list any suggestions you have for our future discussions