100
Lisle Court Patient Survey February 2015
We would like you to think about your recent experiences of our service. How likely are you to recommend our GP practice to friends & family if they needed similar care or treatment?
Please tell us what we are doing well
Please tell us how we can improve
Is there a particular GP you usually prefer to see or speak to?
Please explain the reason for your answer
Last time you wanted to see or speak to aGP or nurse from your GP surgery:
When did you want to see or speak to them?
Were you given an appointment for the day you wanted?
If you were not, why was this?
Overall, how would you describe your experience of making an appointment?
How could we improve this?
How satisfied are you with the hours that this surgery is open?
Is the surgery currently open at times that are convenient for you?
Which of the following additional opening times would make it easier for you to see or speak to someone? Please select all that apply to you
What would you want to be able to do at the surgery if it was open for longer hours? Please select all that apply to you.
Which other services would you like to see?
Last time you saw or spoke to a GP, how good was that GP at each of the following?
Giving you enough time
Listening to you
Explaining tests and treatments
Involving you in decisions about your care
Treating you with care and concern
Did you have confidence and trust in the GP you saw or spoke to?
Why was this?
Which was the last doctor you saw
Would you like to be involved in working with the surgery to help improve services?
If yes, please enter your contact details below e.g. Name, Date of Birth, Telephone Number and Email
Any other comments
M. Some questions about you
The information below will help to make sure that we receive feedback from a representative sample of the patients registered at this practice.
Your Gender:
Your Age:
The ethnic background with which you most closely identify is:
White
Mixed
Asian or Asian British
Black or Black British
Chinese or Other
How would you describe how often you come to the practice