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Dispensing Survey 2015

Do you find the service of collecting medication from the surgery convenient and useful?

  82%
  12%
  6%

Are you aware that you can order your repeat medication online?

  88%
  8%
  4%

Do you understand the system for ordering repeat medication?

  92%
  3%
  5%

Do you have enough information about the instructions for taking your repeat medication?

  96%
  1%
  3%

On making a request for your repeat medication did you receive help and advice as necessary?

  79%
  13%
  8%

Are your enquiries and concerns dealt with professionally?

  88%
  5%
  7%

Would you find paying for your prescription by debit/credit card useful?

  31%
  38%
  31%

Are you happy with the dispensing service you receive?

  91%
  6%
  3%

Do you have any comments to help us improve our dispensing service?