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Patient Participation 2014/15

The x-mas period is a time of high demand on our appointments. Winter illnesses and reduced opening are both factors. Are you happy with our current appointments system over the 2 weeks covering Xmas and New Year?

  95%
  2%
  3%

Were you aware of our Xmas opening hours ?

  77%
  22%

What kind of appointment is important to you over the Xmas period?

  21%
  63%
  34%

We ran a Saturday Flu clinic in October 2014. Were you aware the clinic was an option ?

  64%
  33%
  3%

Would you like us to offer the Saturday Flu Clinic again?

  81%
  9%
  10%

If you used the Saturday Flu clinic, which of the following apply? May select multiple options.

  53%
  1%
  14%
  0%
  16%
  2%

Are you aware we now have self check area where you can check your blood pressure and record lifestyle information?

  42%
  56%
  2%

If you have used the self-check area did you find it easy to use?

  28%
  11%
  61%

Have you any suggestions how our self check area may be improved?

Are you aware you can book appointments online?

  52%
  47%

Are you aware you can order prescriptions online?

  71%
  28%

Are you aware prescriptions can be sent electronically to your chosen pharmacy?

  76%
  23%

Have you any suggestions how we can promote awareness of our online services?