5

Appointments Survey July 2014

Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all. Please answer all of the questions and click Send when you are done.

Have you tried to get an appointment in the last 4 weeks?

  100%
  0%

If yes, were you seen on the day?

  60%
  40%

If no, were you seen in an acceptable timeframe?

  40%
  40%

Is this an imporvement since the last time you made an appointment?

  60%
  40%

Overall, were you satisfied with the service?

  60%
  40%

To help us analyse your answers please tell us a few things about yourself:

Are you male or female

  20%
  80%

What age are you?

  0%
  0%
  0%
  20%
  40%
  40%
  0%
  0%

How would you describe how often you come to the practice?

  0%
  40%
  60%