Appointment Forum Survey

Number of Responses: 77

How long have you been a patient at the surgery?

Less than a year 7%

Between 1 and 3 years 27%

Between 3 and 5 years 10%

Over 5 years 53%

No response 3%

Are you registered to book appointments online?

Yes 87%

No 11%

No response 2%

Have you installed the smartphone app to book appointments?

Yes 16%

No 80%

No response 4%

How do you prefer to book appointments?

On the phone 27%

Using the website booking system 64%

In person 5%

No response 4%

What would you like to discuss at the patient forum?

How to book an appointment? 35%

Types of appointments available? 42%

How to access a GP in a medical emergency? 45%

What a medical emergency is? 22%

Alternative healthcare providers to the GP Service? 36%

When attendance at A&E is acceptable? 20%

Is there something else you would like to discuss at the Patient Forum (please note, the agenda will be structured based upon patient choice)

Tynemouth Medical Practice