To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

What age are you?

What is the ethnic background with which you most identify?

How would you describe how often you come to the practice?


How would you describe your sexuality?

heterosexual

homosexual

bisexual

prefer not to answer

Do you have any disabilities?

yes please provide details :

no

prefer not to answer



we would also like to have your feedback about your experiences with any local services. this will help us to work with our local CCG in commisioning of future services for all patients in Kew and Richmond

Please tick in the box underneath your chosen rating:

1

The Practice opening hours:

Poor

Fair

Good

Very Good

Excellent

2

Contacting the surgery via the telephone:

Poor

Fair

Good

Very Good

Excellent

3

Helpfulness of the practice receptionists:

Poor

Fair

Good

Very Good

Excellent

4

Availability of appointments with the doctor:

Poor

Fair

Good

Very Good

Excellent

5

Availability of appointments with the nursing

Poor

Fair

Good

Very Good

Excellent

staff:

6

Ability to see the doctor of your choice:

Poor

Fair

Good

Very Good

Excellent

7

The clinical care received from the doctor:

Poor

Fair

Good

Very Good

Excellent

8

The approachability of the doctor:

Poor

Fair

Good

Very Good

Excellent

9

The clinical care received from the nursing

Poor

Fair

Good

Very Good

Excellent

staff:

10

The approachability of the nursing staff:

Poor

Fair

Good

Very Good

Excellent

11

The overall satisfaction with the practice:

Poor

Fair

Good

Very Good

Excellent

Please comment on your rating if you wish:

12

Respect shown for your privacy and

Poor

Fair

Good

Very Good

Excellent

confidentiality:

Please comment on your rating if you wish:

13

Would you recommend the practice to

Yes

No

someone who has recently moved to the area?

Please comment on your answer if you wish:

14

Please comment on 2 aspects of the practice

1

that work well:

15


Please comment on 2 aspects that could be improved