The Old Forge Surgery Patient Survey



Is access to the premises adequate for disabled?


How do you rate our Reception and Administration Team?


How do you rate our Nursing Team?


If you need to see a GP urgently, can you usually see someone the same day?


Was your appointment on time?


If you answered no- how long was your wait?


Are you able to see a GP of your choice(this may mean booking in advance)?


Was the GP approachable and were you given enough time?


Were you reassured with the doctor's explanation and were you invoved in your care plan?


Were you aware that some enquiries or advice can be optained from a clinician without the need for an appointment?


Is the overall cleanliness of the building acceptable?


Were you treated with respect and dignity in all aspects of your care?


Are your satisfied with the opening hours?(Mon - Fri 7:30 - 6:00pm)


If your answered no, what alternative would you suggest

What do you do when the surgery is closed and you need assistance?


Are there any other comments you would like to make?