135

Question 01

Have you got information from any of the following sources in the last 12 months? (please tick all that apply)

  36%
  24%
  43%
  9%

Any other, please specify

Question 02

Does Smallfield Surgery currently opens at times that are convenient to you?

  81%
  14%
  2%
  3%

Results chart

Question 03

Which of the following additional opening hours would make it easier for you to see or speak to someone? (please tick all that apply)

  16%
  8%
  32%
  44%
  10%
  24%

QUestion 04

How helpful do you find the receptionists at Smallfield Surgery?

  80%
  15%
  1%
  0%
  1%
  3%

Results chart

Question 05

In the reception area, can other patients overhear what you say to the receptionist?

  71%
  20%
  6%
  0%
  3%

Results chart

Question 06

Have you overheard conversations amongst staff in the waiting area or elsewhere in the surgery?

  42%
  8%
  49%
  0%

Results chart

Question 07

I find the information Smallfield Surgery provides useful for (please tick all that apply)

  28%
  45%
  66%
  66%
  55%
  43%
  36%
  15%

Question 08

It’s easy to make an appointment with a nurse at the surgery

  22%
  42%
  17%
  12%
  5%
  2%

Results chart

Question 09

I know when I need an appointment with the practice nurse and when I need to see a doctor

  71%
  9%
  6%
  11%
  3%

Results chart

Question 10

The receptionist will advise me whether I should/could see a nurse instead of a doctor

  48%
  14%
  16%
  14%
  8%

Results chart

Question 11

Do you know about Smallfield Surgery’s Patient Participation Group?

  33%
  65%
  2%

Results chart

Question 12

Do you find the car parking at Smallfield Surgery easy and convenient?

  69%
  20%
  5%
  2%
  4%

Results chart

Finally, please add any other comments you would like to make about your GP practice:

Thank you for completing our patient surgery.