Speed at which the telephone was initially answered
Speed at which the telephone was answered if call transferred
Length of time you had to wait for an appointment
Convenience of day and time of your appointment
Seeing the Doctor of your choice
Length of time waiting to check in with Reception
Length of time waiting to see the Doctor or Nurse
Opportunity of speaking to a Doctor or Nurse on the telephone when necessary
Opportunity of obtaining a home visit when necessary
Level of satisfaction with the after hours service
Prescription ready on time
Prescription correctly issued
Handling of any prescription queries
Were you told when to contact us for your results
Results available when you contacted us
Level of satfisfaction with the amount of information provided with your test results
Level of satisfaction with the manner in which your results were given
The information provided by the Reception staff
The helpfulness of the Reception Staff
The information provided by other staff
The helpfulness of other staff
Parking facilities
Access to the building
My overall satisfaction with the Practice
Is the building fit for purpose.Yes or NoIf no please comment below
Any further comments
How old are you?
Are you male or female
How many years have you been attending the practice?
THANK YOU VERY MUCH FOR COMPLETING THIS QUESTIONNAIRE YOUR COMMENTS ARE GREATLY APPRECIATED.