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Practice Resurvey 2014
To which age group do you belong?
Did you complete the annual patient satisfaction survey in August 2013?
Are you aware that it takes 48 working hours to produce a repeat prescription?
Thinking back to the last time you ordered your repeat prescription, was it available within the 48 working hours?
Over the last 5 months, do you feel that the repeat prescription provision has:
Are you aware that you can order your repeat prescription online?
Have you any comments you would like to make regarding provision of repeat prescriptions?
Are you aware that the Practice has a website full of really useful information? www.swanlanemedicalcentre.nhs.uk
In the last 5 months do you feel that promotion of the Practice's website and the services it offers has improved?
If you have used the Practice's website, do you have any suggestions on areas that could be improved?
Are you aware that the Practice has online facilities that enable you to book your nurse or GP appointment, cancel appointments, and order repeat prescriptions? If you are interested in these services, please speak to a receptionist.
Are you aware that you can now receive appointment confirmation and reminders through your mobile phone? Formal consent is required for this, if you are interested please speak to a receptionist.
Are you aware that the Practice now has the facility to contact patients by email for general health promotion material and health recalls. Formal consent is required for this, if you are interested please speak to a receptionist.
Thank you for taking the time to complete our questionnaire.