214
Dear Patient,
Many thanks for agreeing to take this short survey to help our practice understand how our services can be improved.
Please answer all of the questions and click Send when you are done.
Q1: Which of the following methods do you use to book your appointments? Tick all that apply
Q2: If you could choose to book your appointment online how often would you use this option.
Q3: The last time you booked a Doctors appointment how easy was it to get an appointment for the time you wanted?
Q4: Did you want to see a specific GP?
Q5: How easy was it to make an appointment with the specific GP you wanted to see?
Q6: How important is it to you that you see a specific GP when coming to this practice?
Q7:If you have seen a Practice Nurse in the past 12 months how easy was it to book an appointment?
Q8: How clean is our surgery ?
Q9:Have you visited the Accident and Emergency Department at the local hospital in the past 12 months?
Q10: If you have visited the A&E department did you go during the hours the surgery is open ( Monday to Friday 8:30am to 6pm)?
If you answered Yes to question 10; Please answer the next question.
Q11:Can you say why you chose to go to A&E rather than your GP surgery? Please tick all that apply
Q12:Do you have any other comments?
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.