Emperor's Gate Surgery Patient Survey 2013

Are you aware that the Surgery produces a newsletter?

 
 

Are you aware that the Surgery has a website?

 
 

Are you aware that the Surgery has a Practice Leaflet?

 
 

Do you know how to make a formal complaint about the Surgery?

 
 

When booking an appointment would you like face-to-face consultation...

 
 
 

When speaking to your Doctor, do you prefer:

 
 
 

When booking an appointment would you like a telephone consultation...

 
 
 

In the past year how easy have you found getting through on the phone?

 
 
 
 
 
 

When booking routine appointments in the past year, how easy has it been to book to see your usual doctor?

 
 
 
 
 
 

Do you prefer to see your usual doctor?

 
 

How would you rate the level of care and the services provided by the reception staff?

 
 
 
 
 
 

How would you rate the level of care and the services provided by the doctors?

 
 
 
 
 
 

How would you rate the level of care and the services provided by the nursing staff?

 
 
 
 
 
 

Do you feel involved in the care provided to you by your GP?

 
 

Do you have any other comments or suggestions?