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Repeat Medication 2013-2014

Do you understand how to order your repeat medication?

  95%
  2%
  2%

How easy was it to order/request your most recent repeat prescription?

  76%
  17%
  5%

For those patients on repeat prescriptions, which method do you use?

  47%
  0%
  3%
  45%
  3%

Do you find your chosen method to access repeat prescriptions easy and convenient?

  87%
  8%
  4%

Do you find the 48 hour turn around time (the time from requesting a prescription to it being issued) acceptable?

  75%
  16%

What do you think is reasonable time from ordering your prescription to collecting at the surgery?

  10%
  51%
  30%
  2%

Thinkin back over the last 6-12 months, have you had any problems with your repeat prescription?

  58%
  34%
  7%

Do you collect all your regular medication at the same time?

  67%
  25%
  4%

What part of repeat medication do you feel works well for you?

If there has been a problem with your repeat medication have you been able to identify who is responsible?

  5%
  30%
  27%
  4%

How do you feel we could improve the repeat prescribing process/service?