69
Patient Experience Survey Brookhill Pharmacy 2013
Do you find the pharmacy staff courteous and professional?
Are you happy with the quality of advice given by the pharmacy staff?
Are you confident that hou can have a confidential discussion without being overheard?
Do you find it easy to speak to us by telephone?
Are you happy with the process of ordering repeat presciptions
Is the time required between ordering and collecting your medicines acceptable?
If you collected a prescription today were you happy with the time you waited to be served?
When you last ordered repeat medicines were all the items you requested in stock?
Are you happy with the pharmacy opening hours?
Would you recommend this pharmacy?
If you answered no to any of these questions it would help us to understand why. Please add your comments