275

How satisfied are you with the opening hours at the surgery?

  60%
  28%
  5%
  1%
  0%
  2%
  4%

How easy was it to get an appointment for the time you wanted?

  38%
  42%
  17%
  3%

How helpful do you find the receptionists at the surgery?

  67%
  29%
  2%
  0%
  0%
  2%

Which of the following methods would you prefer to use to book an appointment at the surgery? (please X all boxes that apply)

  15%
  81%
  14%
  0%

How clean is the GP surgery?

  79%
  17%
  0%
  0%
  1%
  3%

In the Reception Area, can other patients overhear what you say to the receptionist?

  64%
  21%
  3%
  8%
  4%

It will help us to understand your answers if you could tell us a little about yourself.

Are you?

  36%
  62%
  2%

How old are you?

  0%
  32%
  28%
  20%
  17%
  3%

What is your ethnic group?

  69%
  5%
  19%
  1%
  0%
  3%