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Dear Patient,

Thank you for taking the time to complete our survey on using electronic communication with the surgery. Your answers will help us to assess the best ways of providing you with an efficient service suited to your needs.

Please answer all questions and press the 'Send' button at the bottom right when you have completed them.

Q1. Which of these communication tools do you use? (Please tick all that apply)

  84%
  88%
  72%
  94%
  16%

Q2. Would you like to communicate electronically with the surgery for certain services?

  42%
  46%
  12%

Results chart

Q3. Please indicate your preferred contact method for each of the services below:

Appointment booking and cancellation

  38%
  16%
  2%
  30%
  14%

Results chart

Appointment reminders

  8%
  38%
  32%
  6%
  16%

Results chart

Repeat prescription ordering

  54%
  22%
  6%
  6%
  6%
  6%

Results chart

Repeat prescription ready reminders

  16%
  38%
  24%
  4%
  14%
  4%

Results chart

Notification of test results

  10%
  44%
  14%
  16%
  14%
  2%

Results chart

Q4. Would you like to be able to provide routine screening information on your health status (e.g. smoking status, weight, home blood pressure readings etc) electronically to save a surgery visit to update your records? (Please tick all that apply)

  40%
  44%
  14%
  14%
  20%

Q5. How do you rate the ease of use of the following online services on our web site:

Booking or cancelling an appointment

  50%
  24%
  24%
  2%

Results chart

Ordering repeat prescriptions

  56%
  12%
  26%
  6%

Results chart

Q6. How do you rate our web site for its quality and usefulness of information with regard to the following:

General surgery opening hours & facilities

  66%
  30%
  0%
  4%

Results chart

Health tips for keeping well

  52%
  34%
  4%
  10%

Results chart

How to manage long term conditions

  42%
  32%
  4%
  22%

Results chart

Q7. Please let us know of any improvement you would like to see made to our web site