383

1. Can you contact Barton Family Practice easily on the telephone?

  38%
  52%
  3%
  4%
  0%
  3%

2. Has the NEW LANDLINE number made a difference when contacting the surgery?

  29%
  35%
  29%
  3%
  1%
  3%

3. Do you know you can book appointments on our website? www.Bartonmedicalpractice.co.uk

  71%
  25%
  4%

4. Do you know you can order your repeat medication on our website? www.Bartonmedicalpractice.co.uk

  54%
  43%
  3%

5. Do you know you can join our email patient group, so that we can receive your views and keep you updated about the Practice?

  54%
  43%
  3%

6. Do you feel that you have been listened to during your consultations with the clinicians at Barton Family Practice?

  59%
  36%
  1%
  0%
  0%
  4%

7. Do you feel that your treatment has been explained clearly to you by the clinicians at Barton Family Practice?

  58%
  38%
  1%
  1%
  0%
  2%

8. Do you know that you can book a double appointment (two consecutive appointments) if you need more time with a GP ?

  60%
  37%
  3%

9. Is your repeat prescription issued by the Practice within 48 hours?

  25%
  42%
  16%
  9%
  3%
  5%

10. Do you understand that the prescription rule "issued by the Practice within 48 hours" (2 working days) means that the prescription will be printed in this time frame, any dispensing of the medication is on top of this time frame?

  74%
  15%
  11%

11. Are you aware that the following services are available, by referral, at the Barton Health Centre?

Podiatry

  69%
  28%
  3%

Physiotherapy

  84%
  12%
  4%

Lifestyle Coaching - Weight Management

  51%
  42%
  7%

12. Do you know that the local Co-op Pharmacy can offer smoking cessation help and advice to "Quit Smoking"?

  60%
  31%
  9%

13. Are there any other services you would like to see provided at the Practice?

14. Would you be happy to recommend our Practice to Family & Friends?

  95%
  0%
  5%

15. Please feel free to add any further comments about the service you receive at Barton Family Practice


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  37%
  55%
  8%

What age are you?

  0%
  0%
  3%
  6%
  6%
  10%
  35%
  24%
  7%
  9%

What is the ethnic background with which you most identify?

  92%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  1%
  7%

How would you describe how often you come to the practice?

  36%
  52%
  6%
  6%

Many thanks for your time in answering the questions on this survey.