100

2013 Patient Survey

On your last visit to see a doctor, did you feel that you were treated with respect?

  98%
  1%
  1%

On your last visit to see a doctor, how well did you feel you were involved in decisions about your care or treatment?

  69%
  23%
  5%
  2%
  1%

On your last visit to see a nurse, did you feel that you were treated with respect?

  95%
  1%
  4%

On your last visit to see a nurse, how well did you feel that you were involved in decisions about your care?

  55%
  30%
  6%
  2%
  7%

If you have needed the out of hours service, how easy was it to contact them?

  27%
  12%
  38%
  22%
  1%

How satisfied were you with the out of hours service?

  13%
  14%
  7%
  5%
  51%
  10%

Do you know that the surgery provides a minor injuries service?

  52%
  42%
  6%

If you gave needed to use the service, how satisfied were you with your treatment?

  15%
  8%
  1%
  2%
  63%
  11%

Do you have any other comments about the Rame Group Practice or suggestions for improving services offered?