Your priority areas for the Practice to consider

Number of Responses: 82

Your priority areas for the Practice to consider

We are planning our next annual survey and to ensure we ask the right questions, we would like to know what you think our key priorities should be when it comes to looking at the services we provide to you and others in the Practice.What do you think are the most important issues on which we should consult our patients? For example, which of the following do you think we should focus on:

Clinical Care 34%

The repeat prescribing system 26%

Reception issues 18%

Opening times 15%

Cleanliness of the premises 6%

Safety of the premises 3%

The reception waiting area 9%

Signposting to rooms 12%

Speed of answering telephones 45%

Customer Service 20%

Booking an appointment 64%

Patient newsletters 3%

Patient literature for illnesses 15%

Toilet facilities 8%

Checking in facilities 12%

If you have any specific points you would like us to focus on or any other priority areas, please detail them below:

Swan Lane Medical Centre

Your priority areas for the Practice to consider

Your priority areas for the Practice to consider