New Appointments Survey

Number of Responses: 27

Dear Patient,

We are currently trialling a new appointment system for "same day" appointment requests. To help us with this trial we would like to ask you to answer the following questions:

Please answer all of the questions and click Send when you are done.

Q1: Did the receptionist explain the appointment system to you?

Yes 88%

No 11%

Any Other Comments:

Q2: Were you happy to have a telephone consultation?

Yes 66%
No 33%

Any Other Comments:

Q3: Did the telephone consultation meet your health needs?

Yes  59%
No  33%
No response  8%

Any Other Comments:
Q4: If you needed to have a face to face consultation were you seen quickly enough?
Yes  55%
No  14%
Not applicable  18%
No response  13%

Any Other Comments:
Q5: Is the system better or worse?
Better  44%
Worse  33%
The same  11%
No response  12%

Any Other Comments:
On behalf of the Acle Medical Partnership thank you for completing this questionnaire.