The Knoll Surgery

Number of Responses: 22

Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all. We are using this survey as a test to make sure we have your correct e-mail address and that the system works.

Please answer all of the questions and click Send when you are done.

Q1: How easy was it to get an appointment for the time you wanted?

Not very easy  27%

Fairly easy  59%

Very easy  13%

Q2: Were you able to see the GP you wanted to see?

No  27%

Did not want specific GP  13%

Yes  59%

Q3: How easy was it to get an appointment with the GP you wanted to see?

Not very easy  40%

Fairly easy  40%

Very easy  13%

No response  7%

Q4: How important is it to you that you see a specific GP when coming to this practice?

Prefer not to say  0%

Not at all important  4%

Fairly important  54%

Very important  40%

Q5: How well do you know which days of the week your GP is available?

Very well  27%

Quite well  27%

Not at all well  27%

Not very well  18%

Many thanks for your time in answering the questions on this survey.