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About You
Which surgery do you usually attend?
What is your gender?
What is your age range?
How often do you visit the practice to consult a clinician?
What is the ethnic background with which you most identify?
Improving Access to Information for Patients
Do you know that we have a Practice Website?
Have you used our website to get information about services offered by the Practice?
When you visit the Surgery do you look at the information displayed on our noticeboards?
Do you know that we now offer a text message appointment reminder service?
Would you like to be reminded by text message about your appointment?
Do you know about the roles of different members of the team?
GP
Advanced Clinical Practitioner
Practice Nurse
Health Care Assistant
Receptionist
Are you aware on which days of the week your preferred clinician is available?
Did you know that when they are on duty Clinicians may offer a number of telephone consultations?
Have you had a telephone consultation?
Does the Surgery provide you with enough information about when to consult with
Your Pharmacist
Your GP
A Walk-In Centre Clinician
An Accident & Emergency Clinician
An Out of Hours Clinician
Do you know that there is an opportunity for you to provide us with comments and/or feedback?
Have you ever provided us with comments or feedback?
Overall are you satisfied with the range of information made available to patients?
Comments overall about your level of satisfaction with our services
Thank you for responding. In the near future a summary of our findings will be dispalyed in our waiting rooms and on our website www.wellsidemedicalcentre.co.uk