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Patient Access
How helpful do you find the receptionists at your GP practice?
How easy is it to get through to someone at your GP practice on the phone?
If you need to see a GP urgently, can you normally get seen on the same day?
How do you normally book your appointments at your practice? Please tick all boxes that apply.
Which of the following methods would you prefer to use to book appointments at your practice? Please tick all boxes that apply.
How quickly do you usually get seen?
How do you rate this?
Is your GP practice currently open at times that are convenient to you?
Which of the following additional opening hours would make it easier for you to see or speak to someone? Please tick all boxes that apply.
How good was the last GP you saw at giving you enough time?
How good was the last GP you saw at listening to you?
How good was the last GP you saw at explaining tests and treatments?
How good was the last GP you saw at involving you in decisions about your care?
How good was the last GP you saw at treating you with care and concern?
Did you have confidence and trust in the GP you saw or spoke to?
Thinking about the care you get overall, how well does the practice help you to understand your health problems?
Thinking about the care you get overall, how well does the practice help you to cope with your health problems?
Thinking about the care you get overall, how well does the practice help you to keep yourself healthy?
Overall, how would you describe your experience of your GP surgery?
Would you recommend your GP surgery to someone who has just moved to your local area?
Are you?
How old are you?
Do you have a long-standing health condition?
What is your ethnic group?
Finally please add any other comments you would wish to make about your GP practice: