General Practice Assessment Questionnaire

Q1 How helpful do you find the receptionists at the practice?

 
 
 
 
 

How easy is it to get through to the practice on the telephone?

 
 
 
 
 
 

Q3 How easy is it to speak to a doctor or nurse on the telephone at your practice?

 
 
 
 
 
 

Q4 If you need to see the GP urgently, can you normally get seen on the same day?

 
 
 

Q5 How important is it to you to be able to book appointments ahead of time in your practice?

 
 

Q6 How easy is it to book ahead in your practice?

 
 
 
 
 
 

Q7 How do you normally book your appointments at the practice?

 
 
 
 

Q8 Which of the following methods would you prefer to use to book appointments at the practice?

 
 
 
 

Q9 How quickly do you usually get seen by the doctor?

 
 
 
 
 

Q10 How do you rate this?

 
 
 
 
 
 
 

Q11 Thinking of your most recent consultation with the doctor, How long did you wait for your consultation to start?

 
 
 
 
 
 

Q12 Thinking of your most recent consultation with the nurse, How long did you wait for your consultation to start?

 
 
 
 
 
 

Q13 How do you rate this?

 
 
 
 
 
 
 

Q14 If you have seen the doctor in the last 6 months, how good was he at: Giving you enough time?

 
 
 
 
 
 

Q15 If you have seen the doctor in the last 6 months, how good was he at: Listening to you

 
 
 
 
 
 

Q16 If you have seen the doctor in the last 6 months, how good was he at: Explaining tests and treatments

 
 
 
 
 
 

Q17 If you have seen the doctor in the last 6 months, how good was he at: Involving you in decisions about your care

 
 
 
 
 
 

Q18 If you have seen the doctor in the last 6 months, how good was he at: Treating you with care and concern

 
 
 
 
 
 

Q19 If you have seen the doctor in the last 6 months, did you have confidence and trust in him?

 
 
 
 

Q20 If you have seen the Practice Nurse in the last 6 months, how good was she at: Giving you enough time

 
 
 
 
 
 

Q21 If you have seen the Practice Nurse in the last 6 months, how good was she at: Listening to you

 
 
 
 
 
 

Q22 If you have seen the Practice Nurse in the last 6 months, how good was she at: Explaining tests and treatments

 
 
 
 
 
 

Q23 If you have seen the Practice Nurse in the last 6 months, how good was she at: Involving you in decisions about your care

 
 
 
 
 
 

Q24 If you have seen the Practice Nurse in the last 6 months, how good was she at: Treating you with care and concern

 
 
 
 
 
 

Q25 Did you have confidence and trust in the nurse?

 
 
 
 

Q26 How well does the practice help you to: Understand your health problems

 
 
 
 

Q27 How well does the practice help you to: Cope with your health problems

 
 
 
 

Q28 How well does the practice help you to: Keep yourself healthy

 
 
 
 

Q29 Overall, how would you describe your experience of the practice?

 
 
 
 
 
 

Q30 Would you recommend the practice to someone who has just moved to the local area?

 
 
 
 
 

Q31 It will help us to understand your answers if you could tell as a little about yourself: Are you:

 
 

Q32 How old are you?

 
 
 
 
 

Q33 Do you have a long-standing health condition?

 
 
 

Q34 What is your ethnic group?

 
 
 
 
 
 
 

Q35 Which of the following best describes you?

 
 
 
 
 
 
 

Please add any other comments you would like to make about your GP practice.