12

Patient Experience

How do feel about booking appointments

  41%
  25%
  8%
  16%
  0%
  0%
  0%
  0%
  0%
  10%

How do you feel about arriving and checking in for your appointment

  58%
  8%
  0%
  25%
  0%
  0%
  8%
  0%
  0%

How do you feel about information available (e.g. from staff, information leaflets etc)

  25%
  41%
  0%
  16%
  16%
  0%
  0%
  0%
  0%

How do you feel about waiting for your appointment (e.g. length of wait, environment)

  16%
  33%
  16%
  33%
  0%
  0%
  0%
  0%
  0%

How do you feel about consultation and next steps (e.g. whilst seeing the GP or Nurse and information provided)

  25%
  8%
  16%
  41%
  8%
  0%
  0%
  0%
  0%