Glebe Park Surgery

Number of Responses: 12

Patient Experience

How do feel about booking appointments

Respected  41%

Pleased  25%

Valued  8%

Cared For  16%

Involved  0%

Not Listened To  0%

Hurried  0%

Frustrated  0%

Anxious  0%

No response  10%

How do you feel about arriving and checking in for your appointment

Respected  58%

Pleased  8%

Valued  0%

Cared For  25%

Involved  0%

Not Listened To  0%

Hurried  8%

Frustrated  0%

Anxious  0%

How do you feel about information available (e.g. from staff, information leaflets etc)

Respected  25%

Pleased  41%

Valued  0%

Cared For  16%

Involved  16%

Not Listened To  0%

Hurried  0%

Frustrated  0%

Anxious  0%

How do you feel about waiting for your appointment (e.g. length of wait, environment)

Respected  16%

Pleased  33%

Valued  16%

Cared For  33%

Involved  0%

Not Listened To  0%

Hurried  0%

Frustrated  0%

Anxious  0%

How do you feel about consultation and next steps (e.g. whilst seeing the GP or Nurse and information provided)

Respected  25%

Pleased  8%

Valued  16%

Cared For  41%

Involved  8%

Not Listened To  0%

Hurried  0%

Frustrated  0%

Anxious  0%