7

PENN SURGERY

2a Coalway Road

Penn

Wolverhampton

West Midlands WV3 7LR

Surgery Telephone: 01902 333408

Website: www.pennsurgery.co.uk

Principal GP Dr. D. M. Bush MB, ChB, DRCOG, DFSRH, DCH D.OccMed (Male)

Salaried Doctors Dr. E. J. Axon MB ChB, DRCOG, MRCGP (Female)

Dr. M. Pamma MB ChB, BSc. (Hons), DRCOG, DFSRH, MRCGP (Female)

Penn Surgery In - House Patient Survey

Re : Chronic Disease/Long Term Condition Management – January 2013

We would be grateful if you would complete this short survey, which has been devised by our Patient Reference Group for patients suffering from a Long Term Medical Condition. Your comments are invaluable and will help us to ensure that we are truly responsive to your needs.

Please answer all of the questions that apply to you, or ask a member of your family to complete it for you.

All responses to this survey are anonymous and our staff will not be able to identify your individual responses. (Submissions via our website are subject to our privacy policy).

We would be most grateful if you could complete the survey and reply by no later than Friday 18 January 2013 .

The results of the survey will be published on our website and will also be available for viewing at the Practice before the end of March 2013.

Thank you.

1. Which, if any of the following medical conditions do you have?

  0%
  14%
  14%
  57%
  0%
  0%
  14%
  0%
  0%
  57%
  0%
  0%
  14%
  0%
  0%
  0%
  57%

2. How good is your understanding of your condition?

  14%
  14%
  71%
  0%
  0%
  0%

Results chart

3. When first diagnosed with your condition, do you feel you were given enough support via the following services and how would you rate the support given?

(a) Your GP

  42%
  0%
  28%
  0%
  28%
  0%

Results chart

(b) The Hospital

  14%
  0%
  28%
  0%
  28%
  28%

Results chart

(c) Your Pharmacist

  57%
  0%
  0%
  0%
  28%
  14%

Results chart

(d) Social Services

  0%
  0%
  0%
  0%
  0%
  85%
  15%

Results chart

4. Did your GP ask how this diagnosis would impact on the following:

(a) Your family

  14%
  85%

Results chart

(b) Your work

  28%
  57%
  15%

Results chart

(c) Your finances

  0%
  85%
  15%

Results chart

5. If you have a long standing health condition, how confident are you that you can manage your own health to ensure you take ownership in terms of booking / having regular checks at the Surgery?

  57%
  14%
  28%
  0%

Results chart

6. Has your GP or the Practice Nurse encouraged you in self - management skills?

  85%
  14%

Results chart

7. Do you feel you would you benefit from attending an Expert Patient Programme if you were given details / made aware of these?

Please see Symptom Cycle below

  42%
  57%

Results chart

8. In the last 6 months, have you had any support from local services or organizations to help you to manage your long-term health condition(s)?

  0%
  85%
  14%

Results chart

9. Would you be willing to offer help and advice to other patients newly diagnosed with suffering a similar illness to yourself ?

  14%
  85%

Results chart

Some questions about you:-

Are you?

  42%
  57%
  0%

Results chart

How old are you?

  0%
  0%
  0%
  28%
  14%
  28%
  28%
  0%
  0%

Results chart

What is your ethnic group?

A. White

  100%
  0%
  0%
  0%

Results chart

B. Mixed

  0%
  0%
  0%
  0%
  100%

C. Asian or Asian British

  0%
  0%
  0%
  0%
  100%

D. Chinese

  0%
  100%

E. Other ethnic group

  0%
  0%
  100%

Which of the following best describes your smoking habits?

  28%
  57%
  0%
  14%

Results chart

Please return this questionnaire to Penn Surgery by no later than Friday 18 January 2013

SYMPTOM CYCLE

Long Term Condition → Tense Muscles → Pain → Stress/Anxiety → Difficult Emotions → Depression → Shortness of breath → Fatigue