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Dear Patient,

Many thanks for agreeing to complete this short survey to help our practice understand how our service can be improved.

Please answer all of the questions and click send when you are done.

APPOINTMENTS

Q1: How easy was it to get an urgent appointment ?

  39%
  36%
  19%
  6%

Q2: How easy was it to get a non urgent appointment ?

  38%
  43%
  16%
  3%

Q3: How easy was it to get an appointment with the GP you wanted to see?

  31%
  47%
  15%
  7%

Q4: How important is it to you that you see a specific GP when coming to this practice?

  32%
  45%
  22%

Q5: How well do you know which days of the week your GP is available?

  10%
  29%
  59%
  2%

OPENING TIMES

Q1. How satisfied are you with the opening hours at the surgery ?

  35%
  49%
  14%
  2%

Q2. Would you like the surgery open at additional times? Is so when?

  9%
  48%
  30%
  13%

OVRALL OPINION

In the last year how would you rate your overall experience of using this practice?

  38%
  43%
  13%
  2%
  0%
  4%


To help us analyse your answers please tell us a few things about yourself:

Which surgery are you registerd at?

  59%
  38%
  3%

Are you male or female?

  41%
  48%
  11%

What age are you?

  0%
  9%
  12%
  14%
  14%
  19%
  17%
  6%
  0%
  9%

What is the ethnic background with which you most identify?

  85%
  2%
  3%
  0%
  1%
  3%
  0%
  0%
  0%
  0%
  0%
  0%
  6%

How would you describe how often you come to the practice?

  25%
  51%
  18%
  6%

Many thanks for your time in answering the questions on this survey.