GETTING AN APPOINTMENT 1. Think about the last time you tried to see a doctor fairly quickly. Were you able to see a doctor on the same day or in the next 2 weekdays? 2. Last time you tried to, were you able to get an appointment with a doctor more than 2 full weekdays in advance? 3. How do you normally book your appointments to see a doctor or nurse at the practice? 4. Which of the following methods would you PREFER to use to book appointments at the practice? 5. When booking an appointment do you have a PREFERRED GP or are you happy to see ANY GP? 6. In the last 6 months, how often do you feel you got to see your preferred GP? 7. Thinking of times in the last 6 months when you were willing to see ANY doctor, how quickly could you get an appointment? 8. In the past 6 months, how easy have you found getting through on the phone? |