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Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand your awareness of Out of Hours Care.

Please answer all of the questions and click Send when you are done.

Q1: ARE YOU AWARE OF THE ARRANGEMENTS FOR ''OUT OF HOURS CARE''?

IF NO GO TO QUESTION 2

  60%
  36%
  4%

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IF YES HAVE YOU USED THE ARRANGEMENTS (Please tick box)

  19%
  27%
  10%
  44%

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If YES How satisfied were you with the arrangements? (Please tick box)

  20%
  26%
  7%
  0%
  47%

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IF YOU WERE DISSATISFIED or VERY DISSATISFIED WAS THIS BECAUSE OF:- (Please tick box)

  5%
  2%
  1%
  92%

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Other Reason

Q2: DO YOU CONSIDER IT TO BE ADVANTAGEOUS FOR THE PATIENT TO HAVE THE CENTRE FOR ''OUT OF HOURS'' CARE ON THE SAME SITE AS A MAJOR HOSPITAL WITH AN A AND E DEPARTMENT?

(Please tick box)

  83%
  17%

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  18%
  82%

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Q3: THE CURRENT PROVISION OF ''OUT OF HOURS'' CARE IS AVAILABLE AT FRIMLEY PARK HOSPITAL. IF CONSIDERATION IS BEING GIVEN TO AN ALTERNATIVE SITE WHERE WOULD YOU PREFER THIS TO BE?


  1%
  7%
  85%
  2%
  5%

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Q4. DO YOU HAVE ANY SUGGESTIONS FOR IMPROVING ''OUT OF HOURS CARE''

Q5 DO YOU HAVE EXPERIENCE OF THE HEALTH-CARE ARRANGEMENTS WITHIN THE PRACTICE FOR ANY OF THE FOLLOWING SITUATIONS DURING THE PAST 2 YEARS?

  10%
  90%

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  16%
  84%

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  66%
  34%

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  4%
  96%

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  64%
  36%

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  10%
  90%

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  1%
  99%

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  42%
  58%

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If so would you be willing to take part in a detailed survey of your experience of the care available?

(Please tick box)

  65%
  35%

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  26%
  74%

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PLEASE SUPPLY YOUR EMAIL ADDRESS OR TELEPHONE NUMBER IF YOU DO NOT HAVE EMAIL:


TO HELP US ANALYSE THE ANSWERS PLEASE TELL US A FEW THINGS ABOUT YOURSELF:

ARE YOU MALE OR FEMALE?

  30%
  68%
  2%

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WHAT AGE ARE YOU?

  0%
  3%
  10%
  16%
  22%
  20%
  16%
  6%
  1%
  6%

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WHAT IS THE ETHINC BACKGROUND WITH WHICH YOU MOST IDENTIFY?

  89%
  1%
  0%
  0%
  0%
  1%
  0%
  0%
  0%
  0%
  0%
  3%
  6%

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HOW WOULD YOU DESCRIBE HOW OFTEN YOU COME TO THE PRACTICE?

  29%
  56%
  14%
  1%

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Many thanks for your time in answering the questions on this survey.