39

Dr Hiscock and Partners are looking at ways to improve the practice. We would like to meet our patients requirements so we are finding out your views on what you would like to see happen.

These are some suggestions that have been put forward with help from your Patient Reference Group. If you have some of your own please let us know in the box below.

Would you like to make On Line Bookings with doctors and nurses in the practice which would include the option of cancelling appointments?

  12%
  15%
  71%

Would you find text reminders helpful for remembering appointments?

  15%
  41%
  43%

Would you like the option of an automated check in service in the reception area as well as having the option to check in at the desk to arrive for your appointment?

  12%
  35%
  51%

Would you like more Saturday flu clinics this year?

  20%
  20%
  53%
  7%

If bicycle racks were provided at the practice would you prefer to use them rather than drive here?

  58%
  20%
  17%
  5%

Would you like to order your repeat prescriptions on line?

  7%
  15%
  74%
  4%

Do you have other suggestions for improving the practice?


If you would like to join the Patient Reference Group to help shape the future of the practice, please complete the form

http://www.thehiscockpractice.nhs.uk/ppg.aspx


To help us anaylse your answers please tell us a few things about yourself:

Are you

  20%
  66%
  14%

What age are you?

  5%
  7%
  7%
  28%
  28%
  10%
  2%
  13%

What is the ethnic background with which you most identify?

  84%
  0%
  0%
  2%
  0%
  0%
  0%
  0%
  0%
  0%
  2%
  0%
  12%

How would you describe how often you come to the practice?

  38%
  41%
  10%
  11%

Many thanks for your time in answering the questions on this survey.