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Q1. How easy do you find getting into the building at the surgery ?

  64%
  28%
  6%
  0%
  2%

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Q2. How clean is the GP surgery ?

  67%
  30%
  1%
  0%
  0%
  2%

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Q3. In the reception Area, can other patients overhear what you say to the receptionist?

  75%
  21%
  1%
  2%

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Q4. How helpful do you find the receptionists at the surgery ?

  93%
  5%
  0%
  0%

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Q5. How long do you normally have to wait for your consultation with the GP to begin?

  9%
  38%
  32%
  13%
  4%
  4%

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Q6. How do you rate this?

  1%
  5%
  38%
  23%
  18%
  10%
  5%

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Q7. How would you rate your ability to be able to speak to a doctor on the phone when you have a question or need medical advice?

  0%
  5%
  14%
  26%
  20%
  9%
  22%
  4%

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Please use this box to explain in more detail if necessary

Q8. Are you aware that the surgery has a Nurse Practitioner who is able to treat and prescribe for minor illness?

  15%
  62%
  4%
  14%
  5%

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Q9. Would you recommend your GP surgery to someone who has just moved to your local area?

  70%
  23%
  1%
  0%
  2%
  4%

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Q10. Which of the following methods would you prefer to use to book appointments at your practice? Please tick all boxes that apply.

  19%
  68%
  9%
  1%
  3%

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To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  43%
  52%
  5%

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What age are you?

  0%
  2%
  6%
  7%
  17%
  12%
  34%
  14%
  2%
  6%

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What is the ethnic background with which you most identify?

  89%
  1%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  2%
  8%

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How would you describe how often you come to the practice?

  32%
  45%
  13%
  10%

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How can we improve the patient experience at Medina Healthcare? Please let us know your suggestions. If you are happy for us to contact you periodically by email please supply your email address with your comments.

Please note that no medical information or questions will be responded to. The information you supply us will be used lawfully, in accordance with the Data Protections Act 1998.

Many thanks for your time in answering the questions on this survey