This survey is now closed

We would like you to participate in a short survey about the Surgery and its services. The questions below have been based on the priorities identified by the PRG and the practice in the first patient participation meeting in October 2011.

1. Have you looked at our new website ( www.themissionpractice.nhs.uk )

 
 

2. Are you aware that the Surgery offers the following services? Tick all that apply to you.

 
 
 
 
 
 
 
 
 
 

3. What do you understand 48 hours access to mean?

 
 

4. Do you know what to do if you have an urgent medical problem which will not wait for the next routine appointment (48 Hours)?

 
 

5. Which of the below do you consider to be an urgent medical problem that would not wait for the next routine appointment (48 hours)?

 
 
 
 
 

6. Are you aware that pharmacists are trained to give professional advice on the following? Tick all that apply to you.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

7. Which of the following would you use to find out more information about the Surgery and the services available?

 
 
 
 
 
 
 
 
 

8. Thinking about your health which of the following would you like to know more about?

 
 
 
 
 
 
 
 
 
 
 
 

9. What would be your preferred time to attend a health promotion lecture?

 
 
 
 
 

10.Thinking about having to wait for your appointment, which of the following reason are acceptable for doctors running late?

 
 
 
 
 
 

11. Thinking about reception tasks, how many phone calls do you think the surgery have a day?

 
 
 
 
 

12. Are you aware that the reception team do the following tasks/services?

 
 
 
 
 
 
 
 
 
 

13. Thinking about the last time you phoned the surgery, how satisfied were you at getting through?

 
 
 
 

14. Thinking about reception, how helpful do you find the reception/administration staff at the surgery?

 
 
 
 

15. Are you are aware that all our GP’s work part time?

 
 

Bearing this in mind if you wish to see a particular GP within 48 hours, what suggestions do you have, regarding when they take holidays or are not on duty for a few days?

16. Any further comments or suggestions?

Thank you for taking the time to complete this questionnaire

This survey is now closed