1. Speed at which the telephone was answered initially
2. Length of time you had to wait for an appointment
3. Convenience of day and time of your appointment
4.Seeing the doctor of your choice
5. Length of time waiting to check in with reception
6. Length of time waiting to see the doctor or nurse
7. Prescription ready on time
8. Prescription correctly issued
9. Handling of any queries
10. The information provided by the reception staff
11. The helpfulness of the reception staff
12. My overall satisfaction with this practice
13. The information provided by other staff
Any further comments:
The following questions provide us only with general information about the range of people who have responded to this survey. It will not be used to identify you, and will remain confidential.
How Old are You
Are you
How many years have you been attending this practice