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Dear Patient,

Many thanks for agreeing to participate in our email surverys, We really appreciate your help. We want to use the email surverys to help us imporve the quality of care as much as possible in our practice.

In our practice, we take quality to mean three things

1) That the doctors use the most up to date evidence in planning medical care ( this is often called EFFECTIVENESS)

2) That we ensure all care is safe ( often called simply PATIENT SAFETY)

.....and this is where you come in...3) That we endeavour to provide a high quality experience of health care for all our patients.( THE PATIENT EXPERIENCE)

We will be seeking your views about improving the patients experience of healthcare in future emails.

Today we would like you to answer these questions..to test that the email reply system is working correctly.


Q1. How satisfied are you that IMPROVING THE PATIENT EXPERIENCE of the practice is a useful thing to ask about in email surveys?

  63%
  15%
  9%
  2%
  2%
  4%
  5%

Results chart

Q2 Which area of patient experience should we prioritize (choose one) to begin with

  79%
  9%
  12%

Results chart


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  29%
  68%
  3%

Results chart

What age are you?

  0%
  4%
  25%
  27%
  25%
  9%
  6%
  0%
  0%
  4%

Results chart

What is the ethnic background with which you most identify?

  47%
  2%
  0%
  2%
  0%
  4%
  13%
  0%
  18%
  0%
  2%
  6%
  6%

Results chart

How would you describe how often you come to the practice?

  20%
  63%
  13%
  4%

Results chart

Many thanks for taking the time to reply. We will be asking for more detailed responses very soon

Kind Regards,

Dr Avril Danczak ( Partner) Mr Anthony Howarth ( Practice Manager)