Practice Assessment Questionnaire
We would be grateful if you would complete this survey about your doctor and general practice. They want to provide the highest standard of care. A summary from this survey will be fed back to them to help them identify areas for improvement. Your opinions are very valuable. Please answer ALL the questions you can. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers. Thank you.
Q1 In the past 12 months, how many times before today have you seen a doctor from your practice?
Q2 Ability to get through to the practice on the phone?
Q3 Ability to receive a call from a doctor or nurse when you have a clinical question?
Q4 How do you rate the way you are treated by receptionists at our practice?
Q5 How do you rate the way you are treated by nurses and health care assistants at our practice?
Q6 We provide appointments before 8am two mornings a week and after 6:30pm one evening a week, is this of benefit?
Q7 When you have an urgent need, can you get seen same day, either here, through an improved access appointment at another surgery, or through a pharmacist consultation at a chemist?
Q8 When booking ahead for a routine need to see your usual or a particular doctor, how do you rate how quickly you get to see them?
Q9 How likely are you to recommend our practice to friends and family if they needed similar care?
We are interested in any other comments you may have. Please write them here.
Tell us one thing we could change about your care or treatment to improve your experience?
Tell us what is good about your care or treatment
Any other comments?
Thank you for taking time to complete this questionnaire.
Q1 Are you ?
Q2 How old are you?
Q3 Do you have any long-standing illness, disability or infirmity? By long-standing we mean anything that has troubled you over a period of time or that is likely to affect you over a period of time
Q4 What is your ethnic group?