140

General Practice Assessment Survey 2017-18

Are you aware that you can order your repeat prescription items online via patient access? Patient access also provides a handy mobile app for ordering and tracking repeat prescription items

  83%
  16%

Are you aware that all prescription medication is reviewed by the GP on a regular basis? If you see 'review date' on your prescription, this is for the attention of the surgery staff and does not mean that you need to book an appointment. A letter of invitation will be sent to you asking you to book the relevant appointment.

  82%
  17%

Are you aware that the practice has a medicine co-ordinator who works closely with the Clinical Commissioning Group (CCG) for West Lancashire? The role of the medicine co-ordinator and CCG is to ensure the efficiency for all patients

  27%
  70%
  3%

Are you aware that we have a new GP Extended hours service? This allows patients to see a GP, practice nurse and attend phlebotomy appointments on a Saturday or Sunday at Sandy Lane Health Centre, Burscough Family Practice and Ormskirk Medical Practice. This new service is available to all patients in West Lancashire, with appointments made simply by going through their usual GP surgery

  31%
  68%

Would you be interested in joining the virtual patient participation group? This is so that you can have your say. We will ask the members of this representation group some questions from time to time. We will contact you via email and keep our surveys succinct so it shouldn't take too much of your time

  31%
  68%