Patient Satisfaction Survey
How long have you been registered with the Practice?
How would you rate booking an appointment at your surgery?
If you answered "Difficult" or "Very Difficult", Please comment:
How long do you usually have to wait for an appointment with a GP of your choice at your surgery?
How long do you usually have to wait for an appointment with any GP at your surgery?
On a scale of 1-10 how would you rate accessing the surgery? (1 being poor and 10 being very satisfied)
On a scale of 1-10 how would you rate the helpfulness of the reception staff? (1 being poor and 10 being very satisfied)
On a scale of 1-10 how would you rate the cleanliness of the waiting area? (1 being poor and 10 being very satisfied)
On a scale of 1-10 how would you rate the information on display in the waiting area? (1 being poor and 10 being very satisfied)
On a scale of 1-10 how would you rate the toilet/baby changing facilities at the surgery? (1 being poor and 10 being very satisfied)
Who have you most recently seen at the surgery?
On a scale of 1-10 how would you rate your consultation? (1 being poor and 10 being very satisfied)
How would you rate your experience of this surgery?
When you attend surgery do you use the 'Self check-in' facility?
If not, are you aware of the 'Self check-in' facility?
When you contact the surgery to make an appointment are you aware of the automated service?
When you contact the surgery to make an appointment do you use the automated service?
If you have used the automated service, do you find it helpful?
We would welcome any constructive comments you may have about the Practice
Do you have any additional comments you wish to make regarding your GP Practice overall?
Would you be interested in being part of a Patient Participation Group? If so please supply your contact details below.