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Ashville Medical Practice Patient Survey 2017

Having contacted the surgery in the past 6 months how easy have you found seeing or speaking with a Dr?

  61%
  26%
  5%
  0%
  0%
  3%
  0%

Thinking of when you have wanted an appointment to see or speak with a particular Dr. How quickly do you usually get to see or speak with that particular Dr?

  51%
  5%
  6%
  2%
  2%
  4%
  23%
  2%
  5%

How do you rate the timescale of being seen or spoken with by a particular Dr?

  27%
  28%
  20%
  3%
  1%
  0%
  15%
  1%

Thinking of when you have wanted an appointment to see or speak with any Dr. How quickly do you usually get to see or speak with any Dr?

  72%
  10%
  4%
  2%
  1%
  2%
  3%
  1%

How do you rate the timescale of being seen or spoken with by any Dr?

  39%
  32%
  14%
  9%
  1%
  0%
  1%
  0%

How helpful do you find the receptionists at the surgery on the telephone?

  43%
  42%
  11%
  0%
  0%
  0%
  0%
  4%

How helpful do you find the receptionists at the surgery face to face at the reception desk?

  50%
  39%
  9%
  0%
  0%
  0%
  0%
  2%