Patient Survey Spring 2017
How do you normally book your appointment to see a doctor, nurse or health care assistant at The Clays Practice
In the past six months, how easy have you found getting through on the phone?
In the past six months, how easy have you found it to speak to a doctor on the phone?
In the past six months, how easy have you found it to speak to a nurse on the phone?
In the past six months, how easy have you found obtaining test results by phone
How long do you wait, after your appointment time, to be seen?
The last time you saw a doctor, how good where they at: Giving you enough time?
The last time you saw a doctor, how good where they at: Asking about your symptoms?
The last time you saw a doctor, how good where they at: Listening?
The last time you saw a doctor, how good where they at: Explaining tests and treatments?
The last time you saw a doctor, how good where they at: Involving you in decisions about your care?
The last time you saw a doctor, how good where they at: Treating you with care and concern
The last time you saw a doctor, how good where they at: Taking your problem seriously?
Do you use our on-line services
How clean do you find the surgery?
In general, how satisfied are you with the care you get at the surgery?