Highate Patient Survey
Please complete the following questions for the patient survey
Please indicate the name of the surgery you normally attend
About the Practice
1. What is your level of satisfaction with the practice opening hours
If you would like to please say why
2. What is your level of satisfaction with being able to contact the practice by telephone
If you would like to please say why
3. Are you satisfied that you can make an appointment to see either a GP or Nurse within 48 hours, either by telephone or face to face
If you would like to please say why
About the Doctor, Nurse or Health Care Assistant
4. My overall satisfaction with this visit to the doctor, nurse or health care assistant is
If you would like to please say why
5. On you most recent visit how satisfied are you with the Doctor, Nurse or Health Care Assistants' ability to listen to you?
If you would like to, please say why
6. How satisfied are you with the Doctor, Nurse, Healthcare Assistants' explanations?
If you would like to, please say why
About the Non-Clinical Staff
7. Are you satisfied with the manner in which you were treated by reception staff?
If you would like to, please say why
8.Are you satisfied that our staff showed respect for your confidentiality and privacy?
if you would like to please say why
9. Are you satisfied that you are provided with the opportunity to be able to make compliments and complaints about the practice?
If you would like to please say why
10. Are you satisfied with the range of information available to you in the surgery
If you would like to please say why
Further Questions
Is there any information that you would like to see in the GP surgery?
Any comments on how this practice can improve our services
Any comments about how the Doctor, Nurse, Health Care Assistant could improve?
Demographics
Please indicate your sex
Please circle your age category
Thank you for completing this questionnaire. Please click the arrow button below to submit