Dear Patient,
Many thanks for agreeing to take part in this survey to help our practice understand your views
Please answer all of the the questions and click send when you are done.
To meet the needs of our patients the Practice makes urgent and routine appointments available every day.
Urgent appointments are typically made available for the presentation of a new or the acute deterioration of an exsiting condition and appointments are offered with the next available doctor.To help our doctors prioritise care the doctors ask our receptionists to request a few details about your condition.
Routine appointments are available for booking with your usual Doctor upto 4 weeks in advance. Unfortunately around holidays of GP's these appointments can get booked up very quickly.
Q1 Did you know that Urgent Appointments are only bookable on a " next available GP" basis?
Q2 If you need an urgent appointment ,can you normally be seen on the same day?
Q3 The last time you needed an urgent (any doctor) appointment,how soon were you offered an appointment?
Q4 Did you know the practice offers daily appointments for the assessment of unwell children?
Q5 Did you know that your unwell child will be assessed quicker in General Practice than at A&E?
Q6 How do you rate our practice in relation to urgent care?
Routine Appointments are available for booking with your usual Doctor 4 weeks in advance.
Q7 How important is it for you to be able to book appointments in advance at our practice?
Q8 How important is it for you to book an appointment with your usual doctor?
Q9 Who would you say is your usual GP?
Q10 When you try to book a routine appointment with your usual doctor how far in advance would you normally need to book?
Q11 How do you rate this?
Q12 Do you have regular a repeat prescription
Q13 Are you aware that it takes 48 hours (2 working days) or 72 hours for Bank Holidays to process prescriptions?
Q14 How satisfied are you with your experince of obtaining a prescription from the Practice?
Q15 Do you know that you can order prescriptions online.
Q16 Would you order your prescription online?
If NO what would stop you ordering online please state below.