Thurrock Health Centre Patient Survey 2017
Dear Patient, we would be grateful if you could complete this questionnaire about your patient experience at Thurrock Health Centre. The feedback and outcome of this survey will be used to improve the services we provide at the Surgery. Please √ tick where appropriate.
1 – Name (optional)
2 – Gender?
3 – Age Range?
4 – Are you a Carer?
If yes, we would like to contact you about being added to our Carers Register. Please type your name and contact number/email address below if you are interested. Please note that your details will only be visible to Thurrock Health Centre and not shared with any other organisation.
5 – Generally how easy is it to get through to someone at the Surgery on the phone?
6 – How helpful do you find the Reception staff at the Surgery?
7 – Overall how would you describe your experience of making an appointment?
8 – How long after initially contacting the Surgery did you have your appointment?
Was this appropriate for your need?
9 – How long after your appointment time do you normally wait to be seen?
10 – How would you rate your consultation with the GP at your last appointment?
11 - How would you rate your consultation with the Nurse at your last appointment?
12 – Are you likely to recommend Thurrock Health Centre to a family member or friend?
Please write any additional comments below (optional)