Redgate Medical Centre

Number of Responses: 5

Repeat Prescription Survey

How do you usually order your repeat prescription?

a. online  60%

b. by telephone (after 2 pm)  20%

c. at the practice  20%

Are you aware that you should allow a minimum of 48 working hours for your prescription to be collected from the reception or 72 working hours if sent to the pharmacy of your choice?

a. yes  80%

b. no  20%

Are you aware that any instructions regarding your medication reviews are written on your repeat slip ie, Please see GP to order more, Please book birthday review with nurse etc………

a. yes  80%

b. no  20%

Overall, are you happy with the current prescription system?

a. yes  80%

b. no  20%

If you answered 'No' to the previous question, tell us what problems you have experienced

If you have experienced any problems was this dealt with and resolved in an acceptable manner?

a. yes  20%

b. no  0%

No response  80%

Do you have any suggestions on how we can improve our repeat prescription service?