We would be grateful if you would complete this survey about your general practice. Your doctors want to provide the highest standard of care. Feedback from this survey will help them to identify areas that may need improvement. Your opinions are very valuable.
Our patient participation group chose getting an appointment, clinical care and reception issues as the priority areas for this survey.
To join the group email your contacts to wor-pct.ridgewaysurgery@nhs.net
Please answer ALL the questions that apply to you. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers.
Thank you.
Q1 How helpful do you find the receptionists at your GP practice?
Q2 How easy is it to speak to a doctor or nurse on the phone at your GP practice?
Q3 If you need to see a GP urgently, can you normally get seen on the same day?
Q4 How easy is it to book ahead in your practice?
Q5 How do you normally book your appointments at your practice? Please tick all boxes that apply.
Q6 How long did you wait for your consultation to start?
Q7 How good was the last doctor you saw
Q8 How good was the last nurse you saw
Q9 Overall, how would you describe your experience of your GP surgery?
Q10 Would you recommend your GP surgery to someone who has just moved to your local area?
Q11 Are you?
Q12 How old are you?
Q13 Do you have a long-standing health condition?
Q14 What is your ethnic group?
Q15 Which of the following best describes you?
Finally, please add any other comments you would like to make about your GP practice: