Glanfa Surgery – Patient Questionnaire
We are always trying to improve our services and would be most grateful if you could take a couple of minutes to let us know what you think about the practice.
When you booked your last appointment, were you offered an appointment which was acceptable to your needs?
If you have tried to book an appointment in advance in the past three months, were you successful in booking an appointment up to two weeks in advance?
Can you usually get through to the surgery without difficulty?
Do you order your repeat prescriptions online?
Have you visited the surgery website?
Do you receive text reminders for your appointments?
If you suffer with any kind of physical or mental disability, do you feel that the surgery makes reasonable adjustments to ensure that you are able to access our services?
Do you feel the staff are friendly and approachable?
Comments
Thank you for taking the time to complete the questionnaire.