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Patient Survey 2016-2017
GP SERVICES - The last time you had an appointment with a GP, how would you rate their care and concern?
On that occasion, how would you rate their willingness to involve you in decisions about your care?
On that occasion, did the GP mention or explain possible side effects with other medicines or food?
Was the significance of actual or potential abnormal test results explained?
Do you feel that all of your concerns were heard and appropriate action taken?
If not, why not?
NURSE SERVICES - The last time you had an appointment with a Nurse, how would you rate their care and concern?
RECEPTION SERVICES - The last time you contacted the practice, how helpful did you find the reception team?
Please give reasons for your answer
ONLINE PRESCRIPTION SERVICES - If you have used this service, was your experience....
Please give reasons for your answer
ONLINE APPOINTMENT BOOKING SERVICE - If you have used this service, was your experience....
Please give reasons for your answer
DUTY DOCTOR TELEPHONE SERVICE - Have you used our Duty Doctor Telephone consultation service
If yes, do you feel that your concerns were answered over the telephone?
If not, why not?
GENERAL FEEDBACK - Please enter any feedback about the practice or its staff and any suggestions you may have about our services, on getting access to our services, the quality and availability of information about the practice, waiting times, surgery resources and facilities, the waiting area etc.
[THANK YOU FOR TAKING THE TIME TO COMPLETE THIS SURVEY]