We are looking to gain feedback from our patient's on ways we can improve our current appointment system. We value your opinion and would appreciate you taking a few moments of your time to complete the following questionnaire.
On a scale of 1-5 (1 being not convenient at all and 5 being very convenient), how convenient do you find our same day triage service?
Our current service offers a telephone triage which requires you to call between 8:30am and 10:30am for a same day appointment with a doctor. Please select times that you would find more convenient to be able to call the surgery for this service.
Where did you seek advice before coming to your GP? Please tick any of the following that apply to you.
On a scale of 1-5 (1 being very unhappy and 5 being very happy), when you have booked an appointment in advance, how happy were you with the time you waited between booking the appointment and seeing the clinician?
On a scale of 1-5 (1 being not useful at all and 5 being extremely useful), how useful did you find our website?
What would encourage you to visit our website?
Please state below information you feel we could add to our website.
How long do you think a standard appointment is?
How many items do you think a GP can deal with in one appointment?
How soon do you think a repeat prescription is available for collection once it has been requested?
If you would like to make any other comments or can think of any other ways for us to improve our appointments system please use the box provided below.
Thank you for completing this questionnaire, your time is greatly appreciated.