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Westfield Road Surgery Patient Survey
Reception Service.
We are keen to provide a high quality reception service and your comments on the following would be appreciated.
When you arrived at the surgery how well do you consider you were received? How would you rate this?
Was the receptionist able to answer any questions you had? How would you rate this?
Confidentiality.
We regard this with the utmost importance.
In the reception area was confidentiality maintained? How would you rate this?
When you saw the GP did you feel that the GP maintained your confidentiality? How would you rate this?
Do you feel that your confidentiality is maintained when you request test results? How do you rate this?
Our prescription request service.
We try to make our prescription service as efficient as possible.
How do you normally request your prescriptions?
If you order your prescription via the online service how do you rate that?
How do you rate our prescription service overall?
Appointments.
We try to make our appointments service as accessible as possible.
How do you normally book your appointments?
If you book your appointments online, how do you rate that?
Did you know we offered early morning appointments on Monday and Wednesday
How do you rate this?
General comment about our surgery.
How do you rate the overall service we provide for you at the surgery?